{"id":3288,"date":"2025-07-08T15:51:30","date_gmt":"2025-07-08T15:51:30","guid":{"rendered":"https:\/\/aomtodayprod.wpenginepowered.com\/?p=3288"},"modified":"2025-07-08T15:51:30","modified_gmt":"2025-07-08T15:51:30","slug":"overlooked-emotional-dynamics-of-building-strong-teams","status":"publish","type":"post","link":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/","title":{"rendered":"Overlooked Emotional Dynamics of Building Strong Teams"},"content":{"rendered":"<p>By <a href=\"https:\/\/www.aom.org\/today\/author\/daniel-butcher\/\" target=\"_blank\" rel=\"noopener\">Daniel Butcher<\/a><\/p>\n<p>Firefighting is a profession with a reputation for toughness and roughness. But are some firemen and firewomen actually big softies?<\/p>\n<p>Academy of Management Scholar <a href=\"https:\/\/www.aom.org\/today\/nancy-rothbard\/\" target=\"_blank\" rel=\"noopener\">Nancy Rothbard<\/a> of the University of Pennsylvania said that caring and compassion are characteristics often associated with the emotional culture of healthcare organizations, and she and her co-author had wondered if that had anything to do with the fact that many healthcare employees are women. Hence, she and <a href=\"https:\/\/www.gmu.edu\/profiles\/ooneill\" target=\"_blank\" rel=\"noopener\">Olivia Amanda O\u2019Neill<\/a> of George Mason University conducted research on male-dominated organizations\u2019 workplace culture, specifically researching firefighters. They coauthored \u201c<a href=\"https:\/\/journals.aom.org\/doi\/10.5465\/amj.2014.0952\" target=\"_blank\" rel=\"noopener\">Is Love All You Need? The Effects of Emotional Culture, Suppression, and Work\u2013Family Conflict on Firefighter Risk-Taking and Health.<\/a>\u201d<\/p>\n<p>Indeed, their research findings ran contrary to stereotype: A male-dominant workplace can be just as caring and compassionate as a female-dominant workplace. Further, a combination of caring and playfulness in a mostly masculine organization can create interpersonal connections that help to reduce stressors and strengthen teams.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-3290\" src=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/colleagues-applaud-employee.webp\" alt=\"\" width=\"1000\" height=\"563\" srcset=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/colleagues-applaud-employee.webp 1000w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/colleagues-applaud-employee-300x169.webp 300w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/colleagues-applaud-employee-768x432.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>Rothbard and O\u2019Neill found that the dynamics of emotional culture are central to effective individual wellbeing and teamwork and collaboration. While their research took place at fire stations, the findings about balancing caring and humor apply to any office setting where teamwork is important. They offered the following five tips for managers to foster a positive <a href=\"https:\/\/journals.aom.org\/insights\/emotions\" target=\"_blank\" rel=\"noopener\">emotional culture<\/a> and build stronger teams:<\/p>\n<p>&nbsp;<\/p>\n\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3453\" class=\"elementor elementor-3453\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc90556 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc90556\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6037037\" data-id=\"6037037\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e2282f elementor-widget elementor-widget-owl-carousel-elementor\" data-id=\"9e2282f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"owl-carousel-elementor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='js-owce-carousel-container owce-carousel-container  owce-carousel-no-nav-tablet owce-carousel-no-nav-mobile owce-carousel-9e2282f'><div id=\"owce-carousel-9e2282f\" class=\"owl-carousel owl-theme js-owce-carousel owce-carousel owce-carousel-basic owce-carousel-basic-one\" data-options=\"{&quot;field_prefix&quot;:&quot;carousel_&quot;,&quot;layout&quot;:&quot;basic&quot;,&quot;rtl&quot;:false,&quot;items_count&quot;:1,&quot;items_count_tablet&quot;:null,&quot;items_count_mobile&quot;:null,&quot;items_slideby&quot;:1,&quot;items_slideby_tablet&quot;:null,&quot;items_slideby_mobile&quot;:null,&quot;margin&quot;:20,&quot;margin_tablet&quot;:0,&quot;margin_mobile&quot;:0,&quot;nav&quot;:&quot;yes&quot;,&quot;nav_tablet&quot;:null,&quot;nav_mobile&quot;:null,&quot;dots&quot;:&quot;&quot;,&quot;dots_tablet&quot;:null,&quot;dots_mobile&quot;:null,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_timeout&quot;:10000,&quot;autoplay_hover_pause&quot;:false,&quot;animate_in&quot;:&quot;&quot;,&quot;animate_out&quot;:&quot;&quot;,&quot;rewind&quot;:&quot;&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;loop_tablet&quot;:null,&quot;loop_mobile&quot;:null,&quot;smart_speed&quot;:500,&quot;lazyLoad&quot;:&quot;&quot;,&quot;auto_height&quot;:&quot;&quot;,&quot;mouse_drag&quot;:&quot;yes&quot;,&quot;touch_drag&quot;:&quot;yes&quot;}\">            \t\t\t<div class=\"item carousel-item-4e0867e \">\n                <div class=\"owl-thumb\">\n    <img decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/office-pizza-break.webp\" class=\"attachment-full size-full wp-image-3291\" alt=\"Coworkers share pizza\" srcset=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/office-pizza-break.webp 1000w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/office-pizza-break-300x169.webp 300w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/office-pizza-break-768x432.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div>\n<p class=\"owl-content\" data-setting=\"item_content\"><p style=\"font-size:14px\">Source: Shutterstock<\/p>\n<h3>1. Create ritualsthat allow people to get together and build and sustain connections<\/h3>\nFor example, the routine of group meals was fundamental to the emotional culture at the fire stations. Breaking bread together was a valued and consistent ritual that fostered connection and familiarity.<\/p>\t\t\t<\/div>\n\t\t            \t\t\t<div class=\"item carousel-item-5925751 \">\n                <div class=\"owl-thumb\">\n    <img decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-look-at-laptop.webp\" class=\"attachment-full size-full wp-image-3297\" alt=\"Coworkers look at laptop\" srcset=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-look-at-laptop.webp 1000w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-look-at-laptop-300x169.webp 300w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-look-at-laptop-768x432.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div>\n<p class=\"owl-content\" data-setting=\"item_content\"><p style=\"font-size:14px\">Source: Shutterstock<\/p>\n<h3>2. Strive for a gender-balanced workforce<\/h3>You can learn from male-dominated cultures at their best\u2014the same goes for female-dominant cultures. Bring them together. You\u2019ll get diverse perspectives and life experiences, which makes for a more convivial culture.<\/p>\t\t\t<\/div>\n\t\t            \t\t\t<div class=\"item carousel-item-2b63dc7 \">\n                <div class=\"owl-thumb\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/boss-talks-to-team-members.webp\" class=\"attachment-full size-full wp-image-3298\" alt=\"Business team meets\" srcset=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/boss-talks-to-team-members.webp 1000w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/boss-talks-to-team-members-300x169.webp 300w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/boss-talks-to-team-members-768x432.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div>\n<p class=\"owl-content\" data-setting=\"item_content\"><p style=\"font-size:14px\">Source: Shutterstock<\/p>\n<h3>3. Support anopen-door or no-door environment<\/h3>In the firehouses, small spaces allowed teams to form strong relationships and grow together. Being so close together required people to interact and develop as a cohesive team. Private offices where people can shut their doors are not as conducive to growing a strong team.<\/p>\t\t\t<\/div>\n\t\t            \t\t\t<div class=\"item carousel-item-72d7860 \">\n                <div class=\"owl-thumb\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-talk-with-laptop.webp\" class=\"attachment-full size-full wp-image-3299\" alt=\"Coworkers talk\" srcset=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-talk-with-laptop.webp 1000w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-talk-with-laptop-300x169.webp 300w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/coworkers-talk-with-laptop-768x432.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div>\n<p class=\"owl-content\" data-setting=\"item_content\"><p style=\"font-size:14px\">Source: Shutterstock<\/p>\n<h3>4. Encourage team members to share on-the-job experiences\u2014yes, even the negative ones\u2014with one another<\/h3>In the 27 fire stations Rothbard and O\u2019Neill analyzed, love, laughter, and family-like banter were common. The firefighters they interviewed\u201497 men and three women\u2014even used the metaphor of family to describe their relationships with each other.Because they deal with really painful, difficult stuff, the researchers saw a strong culture of joviality and even love emerged.\n\nLove was particularly central to how the firefighters managed boundaries between work and family, according to a survey of 324 firefighters across the United States. Firefighters who relied on one another to process painful on-the-job experiences had fewer work\u2013family conflicts, while firefighters who suppressed their emotions had the highest levels of work\u2013family conflict and risk-taking behavior.<\/p>\t\t\t<\/div>\n\t\t            \t\t\t<div class=\"item carousel-item-ef0c41d \">\n                <div class=\"owl-thumb\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/laughing.webp\" class=\"attachment-full size-full wp-image-3301\" alt=\"Coworkers laugh\" srcset=\"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/laughing.webp 1000w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/laughing-300x169.webp 300w, https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/laughing-768x432.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div>\n<p class=\"owl-content\" data-setting=\"item_content\"><p style=\"font-size:14px\">Source: Shutterstock<\/p>\n<h3>5. Don\u2019t discourage humor. <\/h3>Humor is a driver of performance, although not always for the positive. This can be a fine line to walk, since leaders shouldn\u2019t look the other way if a joke crosses the line or could be considered inappropriate for the workplace. That said, cracking jokes can relieve tension and stress. Firefighters, together in confined spaces for hours and days at a time, talk, eat, and entertain each other, often with humor, which strengthens their bonds.\n\n<\/p>\t\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"<p>By Daniel Butcher Firefighting is a profession with a reputation for toughness and roughness. But are some firemen and firewomen actually big softies? Academy of Management Scholar Nancy Rothbard of the University of Pennsylvania said that caring and compassion are characteristics often associated with the emotional culture of healthcare organizations, and she and her co-author [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3327,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29,73,79,46],"tags":[],"sp_smart_badges":[],"ppma_author":[70],"class_list":["post-3288","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-emotions","category-gender","category-teams","category-well-being"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Overlooked Emotional Dynamics of Building Strong Teams - Academy of Management Today<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Daniel Butcher\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/overlooked-emotional-dynamics-of-building-strong-teams\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/overlooked-emotional-dynamics-of-building-strong-teams\\\/\"},\"author\":{\"name\":\"Daniel Butcher\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/#\\\/schema\\\/person\\\/d1297a59039d9ca7bac9d9f0952e508c\"},\"headline\":\"Overlooked Emotional Dynamics of Building Strong Teams\",\"datePublished\":\"2025-07-08T15:51:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/overlooked-emotional-dynamics-of-building-strong-teams\\\/\"},\"wordCount\":235,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/overlooked-emotional-dynamics-of-building-strong-teams\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.aom.org\\\/today\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/team-celebrates-1.webp\",\"articleSection\":[\"EMOTIONS\",\"GENDER\",\"TEAMS\",\"WELL-BEING\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.aom.org\\\/today\\\/overlooked-emotional-dynamics-of-building-strong-teams\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/overlooked-emotional-dynamics-of-building-strong-teams\\\/\",\"url\":\"https:\\\/\\\/www.aom.org\\\/today\\\/overlooked-emotional-dynamics-of-building-strong-teams\\\/\",\"name\":\"Overlooked Emotional Dynamics of Building Strong Teams - 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Previously, he was a writer and the Finance Editor for Strategic Finance magazine and Management Accounting Quarterly, a scholarly journal, at the Institute of Management Accountants (IMA). Prior to that, he worked as a writer\\\/editor at The Financial Times, including daily FT sister publications Ignites and FundFire, as well as Crain Communications\u2019s InvestmentNews and Crain\u2019s Wealth, eFinancialCareers, and Arizent\u2019s Financial Planning, Re:Invent|Wealth, On Wall Street, Bank Investment Consultant, and Money Management Executive. He earned his bachelor\u2019s degree, Cum Laude, from the University of Colorado Boulder and his master\u2019s degree from New York University. You can reach him at dbutcher@aom.org or via LinkedIn.\",\"sameAs\":[\"https:\\\/\\\/aomtodayprod.wpenginepowered.com\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/danielbutcher\\\/\"],\"url\":\"https:\\\/\\\/www.aom.org\\\/today\\\/author\\\/daniel-butcher\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Overlooked Emotional Dynamics of Building Strong Teams - Academy of Management Today","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/","twitter_misc":{"Written by":"Daniel Butcher","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/#article","isPartOf":{"@id":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/"},"author":{"name":"Daniel Butcher","@id":"https:\/\/www.aom.org\/today\/#\/schema\/person\/d1297a59039d9ca7bac9d9f0952e508c"},"headline":"Overlooked Emotional Dynamics of Building Strong Teams","datePublished":"2025-07-08T15:51:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/"},"wordCount":235,"commentCount":0,"image":{"@id":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/#primaryimage"},"thumbnailUrl":"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp","articleSection":["EMOTIONS","GENDER","TEAMS","WELL-BEING"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/","url":"https:\/\/www.aom.org\/today\/overlooked-emotional-dynamics-of-building-strong-teams\/","name":"Overlooked Emotional Dynamics of Building Strong Teams - 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Previously, he was a writer and the Finance Editor for Strategic Finance magazine and Management Accounting Quarterly, a scholarly journal, at the Institute of Management Accountants (IMA). Prior to that, he worked as a writer\/editor at The Financial Times, including daily FT sister publications Ignites and FundFire, as well as Crain Communications\u2019s InvestmentNews and Crain\u2019s Wealth, eFinancialCareers, and Arizent\u2019s Financial Planning, Re:Invent|Wealth, On Wall Street, Bank Investment Consultant, and Money Management Executive. He earned his bachelor\u2019s degree, Cum Laude, from the University of Colorado Boulder and his master\u2019s degree from New York University. You can reach him at dbutcher@aom.org or via LinkedIn.","sameAs":["https:\/\/aomtodayprod.wpenginepowered.com","https:\/\/www.linkedin.com\/in\/danielbutcher\/"],"url":"https:\/\/www.aom.org\/today\/author\/daniel-butcher\/"}]}},"authors":[{"term_id":70,"user_id":4,"is_guest":0,"slug":"daniel-butcher","display_name":"Daniel Butcher","avatar_url":{"url":"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/01\/DanButcher_Academy-of-Management.webp","url2x":"https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/01\/DanButcher_Academy-of-Management.webp"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"rttpg_featured_image_url":{"full":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",1000,667,false],"landscape":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",1000,667,false],"portraits":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",1000,667,false],"thumbnail":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1-150x150.webp",150,150,true],"medium":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1-300x200.webp",300,200,true],"large":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",800,534,false],"1536x1536":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",1000,667,false],"2048x2048":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",1000,667,false],"owl_elementor_thumbnail":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",600,400,false],"owl_elementor_team":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",350,233,false],"owl_elementor_testimonial":["https:\/\/www.aom.org\/today\/wp-content\/uploads\/2025\/02\/team-celebrates-1.webp",100,67,false]},"rttpg_author":{"display_name":"Daniel Butcher","author_link":"https:\/\/www.aom.org\/today\/author\/daniel-butcher\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/www.aom.org\/today\/category\/emotions\/\" rel=\"category tag\">EMOTIONS<\/a> <a href=\"https:\/\/www.aom.org\/today\/category\/gender\/\" rel=\"category tag\">GENDER<\/a> <a href=\"https:\/\/www.aom.org\/today\/category\/teams\/\" rel=\"category tag\">TEAMS<\/a> <a href=\"https:\/\/www.aom.org\/today\/category\/well-being\/\" rel=\"category tag\">WELL-BEING<\/a>","rttpg_excerpt":"By Daniel Butcher Firefighting is a profession with a reputation for toughness and roughness. But are some firemen and firewomen actually big softies? Academy of Management Scholar Nancy Rothbard of the University of Pennsylvania said that caring and compassion are characteristics often associated with the emotional culture of healthcare organizations, and she and her co-author&hellip;","_links":{"self":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/posts\/3288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/comments?post=3288"}],"version-history":[{"count":0,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/posts\/3288\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/media\/3327"}],"wp:attachment":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/media?parent=3288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/categories?post=3288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/tags?post=3288"},{"taxonomy":"sp_smart_badges","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/sp_smart_badges?post=3288"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/ppma_author?post=3288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}