{"id":3835,"date":"2025-07-08T15:57:56","date_gmt":"2025-07-08T15:57:56","guid":{"rendered":"https:\/\/aomtodayprod.wpenginepowered.com\/?p=3835"},"modified":"2025-07-08T15:57:56","modified_gmt":"2025-07-08T15:57:56","slug":"why-one-size-fits-all-diversity-training-fails-to-deliver","status":"publish","type":"post","link":"https:\/\/www.aom.org\/today\/why-one-size-fits-all-diversity-training-fails-to-deliver\/","title":{"rendered":"Why One-Size-Fits-All Diversity Training Fails to Deliver"},"content":{"rendered":"

By Daniel Butcher<\/a><\/p>\n

The more customized and personalized in-office training sessions are, the more effective they tend to be, and that\u2019s especially true for diversity training, according to Academy of Management Scholar Quinetta Roberson<\/a> of Michigan State University.<\/p>\n

\u201cWe\u2019ve all had different experiences; we all have different backgrounds,\u201d she said. \u201cTaking that into consideration, our starting point might be different in terms of the things we need to learn in training\u2014somebody might need it to be more knowledge-based, whereas maybe another person is more emotion-oriented and needs to learn how not to be so reactive.<\/p>\n

\u201cOrganizational leaders might say, \u2018This sounds like a hell of a lot to customize\u2014we have a 10,000-person organization, so how can we customize diversity training for each individual employee?\u2019 but it\u2019s mainly about designing for a wide range of people with different frames of reference and learning styles to improve the return on your training investment,\u201d Roberson said. \u201cA lot of companies buy training off the shelf, and they say, \u2018This person, this competitor, or this company in our industry uses this consultant or this diversity-training program.\u2019<\/p>\n

\u201cI guess it works for some of them, because they\u2019ve been using it for years, but that doesn\u2019t mean that it\u2019s tailored to address your people and your culture.\u201d<\/p>\n

The big-picture takeaway that Roberson stressed is the important of developing flexible, customizable diversity-training models\u2014or working directly with people who do develop diversity training and learning in a way that suits the organization\u2019s purposes.
\n\u201cDiversity training should not be a plug-and-play one-size-fits-all approach and just hoping that it\u2019ll address all of the organization\u2019s issues,\u201d Roberson said.<\/p>\n

\u201cIf leaders are spending this money, and if the organization\u2019s people are spending time in this training, then they want to ensure that they\u2019re getting bang for their buck\u2014some return on their investment\u2014and that is going to be something that\u2019s useful and tailored to their people and their culture,\u201d she said.<\/p>\n","protected":false},"excerpt":{"rendered":"

By Daniel Butcher The more customized and personalized in-office training sessions are, the more effective they tend to be, and that\u2019s especially true for diversity training, according to Academy of Management Scholar Quinetta Roberson of Michigan State University. \u201cWe\u2019ve all had different experiences; we all have different backgrounds,\u201d she said. \u201cTaking that into consideration, our […]<\/p>\n","protected":false},"author":4,"featured_media":4536,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[26,60,72,74],"tags":[],"sp_smart_badges":[],"ppma_author":[70],"class_list":["post-3835","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate-social-responsibility","category-diversity","category-ethics","category-hr"],"acf":[],"yoast_head":"\nWhy One-Size-Fits-All Diversity Training Fails to Deliver - Academy of Management Today<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aom.org\/today\/why-one-size-fits-all-diversity-training-fails-to-deliver\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Daniel Butcher\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/why-one-size-fits-all-diversity-training-fails-to-deliver\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/why-one-size-fits-all-diversity-training-fails-to-deliver\\\/\"},\"author\":{\"name\":\"Daniel Butcher\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/#\\\/schema\\\/person\\\/d1297a59039d9ca7bac9d9f0952e508c\"},\"headline\":\"Why One-Size-Fits-All Diversity Training Fails to Deliver\",\"datePublished\":\"2025-07-08T15:57:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/why-one-size-fits-all-diversity-training-fails-to-deliver\\\/\"},\"wordCount\":342,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/why-one-size-fits-all-diversity-training-fails-to-deliver\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.aom.org\\\/today\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/DEI-diversity-training_shutterstock_2485558527-scaled.jpg\",\"articleSection\":[\"CORPORATE SOCIAL RESPONSIBILITY\",\"DIVERSITY\",\"ETHICS\",\"HR\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.aom.org\\\/today\\\/why-one-size-fits-all-diversity-training-fails-to-deliver\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/why-one-size-fits-all-diversity-training-fails-to-deliver\\\/\",\"url\":\"https:\\\/\\\/www.aom.org\\\/today\\\/why-one-size-fits-all-diversity-training-fails-to-deliver\\\/\",\"name\":\"Why One-Size-Fits-All Diversity Training Fails to Deliver - 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