{"id":7571,"date":"2025-10-20T14:31:16","date_gmt":"2025-10-20T14:31:16","guid":{"rendered":"https:\/\/aomtodayprod.wpenginepowered.com\/?p=7571"},"modified":"2025-10-20T14:31:16","modified_gmt":"2025-10-20T14:31:16","slug":"hybrid-work-isnt-the-problem-heres-what-is","status":"publish","type":"post","link":"https:\/\/www.aom.org\/today\/hybrid-work-isnt-the-problem-heres-what-is\/","title":{"rendered":"Hybrid Work Isn\u2019t the Problem\u2014Here\u2019s What Is"},"content":{"rendered":"

By Jason Collins<\/a><\/p>\n

The biggest challenge of hybrid working arrangements is not about where, how, or even when people work. Rather, it\u2019s the erosion of trust between leadership and employees during\u2014and since\u2014the Covid-19 pandemic.<\/p>\n

\u201cAfter talking to a lot of folks about remote work, hybrid arrangements, and return-to-office mandates, one of the things I was struck by is the lack or the deterioration of trust within organizations,\u201d said Academy of Management Scholar Sekou Bermiss<\/a> of the University of North Carolina\u2019s Kenan-Flagler Business School.<\/p>\n

\u201cIf you are an organization where the CEO has developed a good amount of trust with frontline employees, you can have frank conversations about your fears and your concerns about hybrid work or coming into the office,\u201d he said.<\/p>\n

However, Bermiss said, in interviews for his research, he has found a lot of mistrust on both sides of the divide between management and rank-and-file employees.<\/p>\n

\u201cSome employees feel that management is telling them to come in for this reason or that reason, but they don\u2019t believe them,\u201d Bermiss said. \u201cThey think that management just wants them to come in because they want to justify the expense of an office.<\/p>\n

\u201cThe flip side for senior leadership is that they\u2019ll say, \u2018This is about bringing people in and the culture,\u2019 but what they\u2019re actually saying is, \u2018I don\u2019t trust that my employees are spending the amount of time working remotely that they say they\u2019re working,\u2019\u201d he said.<\/p>\n

Organizations must create a workspace that is built on transparency about hybrid working, and Bermiss said the first step is trying to reinforce or reestablish trust.<\/p>\n

\u201cThere needs to be a little bit more vulnerability within organizations that will help build the trust that gets people to communicate and be productive, even when they aren\u2019t in the office together, which hopefully leads to collaborative decisions about hybrid work,\u201d Bermiss said.<\/p>\n","protected":false},"excerpt":{"rendered":"

By Jason Collins The biggest challenge of hybrid working arrangements is not about where, how, or even when people work. Rather, it\u2019s the erosion of trust between leadership and employees during\u2014and since\u2014the Covid-19 pandemic. \u201cAfter talking to a lot of folks about remote work, hybrid arrangements, and return-to-office mandates, one of the things I was […]<\/p>\n","protected":false},"author":13,"featured_media":7391,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[71,29,19,79],"tags":[],"sp_smart_badges":[],"ppma_author":[841],"class_list":["post-7571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communicating","category-emotions","category-leadership","category-teams"],"acf":[],"yoast_head":"\nHybrid Work Isn\u2019t the Problem\u2014Here\u2019s What Is - Academy of Management Today<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aom.org\/today\/hybrid-work-isnt-the-problem-heres-what-is\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jason Collins\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/hybrid-work-isnt-the-problem-heres-what-is\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/hybrid-work-isnt-the-problem-heres-what-is\\\/\"},\"author\":{\"name\":\"Jason Collins\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/#\\\/schema\\\/person\\\/9552e9718df5b29713d7c49aea25a029\"},\"headline\":\"Hybrid Work Isn\u2019t the Problem\u2014Here\u2019s What Is\",\"datePublished\":\"2025-10-20T14:31:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/hybrid-work-isnt-the-problem-heres-what-is\\\/\"},\"wordCount\":328,\"image\":{\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/hybrid-work-isnt-the-problem-heres-what-is\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.aom.org\\\/today\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/lack-of-trust-in-remote-worker-scaled.jpg\",\"articleSection\":[\"COMMUNICATING\",\"EMOTIONS\",\"LEADERSHIP\",\"TEAMS\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.aom.org\\\/today\\\/hybrid-work-isnt-the-problem-heres-what-is\\\/\",\"url\":\"https:\\\/\\\/www.aom.org\\\/today\\\/hybrid-work-isnt-the-problem-heres-what-is\\\/\",\"name\":\"Hybrid Work Isn\u2019t the Problem\u2014Here\u2019s What Is - 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Rather, it\u2019s the erosion of trust between leadership and employees during\u2014and since\u2014the Covid-19 pandemic. \u201cAfter talking to a lot of folks about remote work, hybrid arrangements, and return-to-office mandates, one of the things I was…","_links":{"self":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/posts\/7571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/comments?post=7571"}],"version-history":[{"count":0,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/posts\/7571\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/media\/7391"}],"wp:attachment":[{"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/media?parent=7571"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/categories?post=7571"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/tags?post=7571"},{"taxonomy":"sp_smart_badges","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/sp_smart_badges?post=7571"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.aom.org\/today\/wp-json\/wp\/v2\/ppma_author?post=7571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}