Academy of Management Today

By Nick Keppler

In recent years, the topic of artificial intelligence and its potential to perform tasks that were once the exclusive purview of the human mind has been omnipresent in the news. AI is sometimes spoken about less like a technological development and more like a wave of transformation that could leave anyone not adequately versed in it obsolete, jobless, and replaceable by—what else?—AI, or people who are adept in using it.

Management and business professionals might feel a nebulous urge to either embrace or push back against AI without understanding its potential role in their sector.

The best thing to do is allow yourself a sandbox in which to familiarize yourself with AI tools, said Academy of Management Scholar Marc Gruber of the École Polytechnique Fédérale de Lausanne. You do not need an exact goal.

“Get your hands dirty early on so that you understand what holds fast,” Gruber said.

He recommends looking at different AI tools geared towards your industry or profession, trying a wide variety and noting the differences between them.

“Even if you don’t want to use these tools actively, that’s great passive knowledge because you will start looking at organizational issues and opportunities in a very different way,” Gruber said.

It will also help you to understand what the competition might be doing with AI, he added.

The worst course of action is inaction, said Gruber. No company or industry is too old – fashioned or uniquely dependent on human creativity to be untouched by AI.

“All companies will have some support from artificial intelligence and likely some tasks completed by AI at some point and if you think, ‘Well, my company or my industry will not be affected by that,’ I think you need to think twice,” he said.

Author

  • Nick Keppler

    Nick Keppler is a freelance journalist, writer, and editor. He has written extensively about psychology, healthcare, and public policy for The New York Times, The Washington Post, Slate, The Daily Beast, Vice, CityLab, Men’s Health, Mental Floss, The Financial Times, and other prominent publications (as well as a lot of obscure ones). He has also written podcast scripts. His journalistic heroes include Jon Ronson, Jon Krakauer, and Norah Vincent.
    Before he went freelance, he was an editor at The Houston Press (which is now a scarcely staffed, online-only publication) and at The Fairfield County Weekly (which is defunct).
    In addition to journalism, he has done a variety of writing, editing, and promotional development for businesses and universities, including the University of Pittsburgh and Carnegie Mellon University, and individuals who needed help with writing projects.

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