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Academy of Management Today

By Daniel Butcher

Sometimes it’s easy to connect the dots between strategic planning, goal setting, and execution, but in other cases, the gap between strategic vision and reality is sizeable.

Academy of Management Scholar Thomas Hutzschenreuter of the Technical University of Munich, author of Sharper! Charting Your Course with Seven Strategy Principles, said that many people interpret management consultant and author Peter Drucker’s famous quote “Culture eats strategy for breakfast” as an argument that culture is more important than strategy—but that misses the point.

“The quote reminds us that strategy only works when it is embedded in an organization’s reality—a brilliant strategy that employees neither understand nor embrace is little more than an intellectual exercise,” Hutzschenreuter said. “Culture influences how people make decisions, interact with customers, and respond to change—if those behaviors contradict the strategy, execution will fail.

“For leaders, the lesson is simple: strategy and culture are not rivals,” he said. “Strategy provides direction; culture determines whether the organization can actually move in that direction.

“Sustainable success requires both.”

In a nutshell: “Strategy provides direction; culture determines whether the organization can actually move in that direction.”

Pitfalls to avoid during strategic-planning and objective-setting processes

One of the biggest mistakes that leaders make is jumping directly to targets without first clarifying who they are, what their organization is and isn’t, and what they truly want to
achieve, Hutzschenreuter said.

“Organizations’ leaders and managers often treat goals as if they exist independently of their identity and aspirations,” he said. Another common pitfall is refusing to make tradeoffs.

“Leaders frequently create long wish lists of objectives that are mutually incompatible,” Hutzschenreuter said. “Strategy, however, is about choosing. If everything is a priority, nothing is.”

A third mistake is setting goals that are either unrealistic or uninspiring.

“Effective goals must be ambitious enough to motivate people but realistic enough to be taken seriously,” Hutzschenreuter said. “Good strategy starts with self-awareness, not spreadsheets.

“If everything is a priority, nothing is.”

How character, goals, actions, effects, and outcomes inform strategic direction

Hutzschenreuter said he describes strategy as a chain of causes:

  1. Character shapes aspirations.
  2. Aspirations become goals.
  3. Goals guide actions
  4. Actions create effects.
  5. Effects ultimately produce outcomes.

“Many organizations focus only on the outcome—growth, profitability, market share—without paying enough attention to the links that precede it,” Hutzschenreuter said.“The real strategic challenge is maintaining coherence across the entire chain.

“If an organization’s actions contradict its goals, or its goals contradict its character, the strategy becomes unstable,” he said. “Strong strategies work because every element reinforces the others. Successful outcomes are the consequence of alignment between character, goals, actions, and effects.”

Author

  • Dan Butcher

    Daniel Butcher is a writer and the Managing Editor of AOM Today at the Academy of Management (AOM). Previously, he was a writer and the Finance Editor for Strategic Finance magazine and Management Accounting Quarterly, a scholarly journal, at the Institute of Management Accountants (IMA). Prior to that, he worked as a writer/editor at The Financial Times, including daily FT sister publications Ignites and FundFire, as well as Crain Communications’s InvestmentNews and Crain’s Wealth, eFinancialCareers, and Arizent’s Financial Planning, Re:Invent|Wealth, On Wall Street, Bank Investment Consultant, and Money Management Executive. He earned his bachelor’s degree, Cum Laude, from the University of Colorado Boulder and his master’s degree from New York University. You can reach him at [email protected] or via LinkedIn.

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